A publicly traded financial services company with revenues in excess of $600M. They provide category-leading fleet, corporate and prepaid payment solutions across a wide spectrum of business sectors around the globe.
The client had experienced significant growth through increased sales and several acquisitions across Europe and Asia but the existing production Data Center was at capacity for space and power and lacked the reliability necessary to support a growing global financial services entity. The IT organization was stretched to the breaking point just keeping up with the business IT environment. The situation then turned more urgent due to a series of service affecting power outages, UPS failures, flooding and telecomm circuit failures.
The management team determined that a comprehensive Data Center strategy was required to meet the increasing demands of the business and the global nature of the company.
The objective was clear – the strategy should:
- Align with the overall business goals and objectives
- Provide the reliability and availability necessary to support millions of critical financial transactions and card authorizations
- Meet or exceed all federally mandated data security and privacy requirements
- Accommodate the business growth
The Cavan Process
The Cavan Group assembled a team of skilled and experienced consultants to collaboate with the business leadership to develop a clear understanding of their business model, structure, partners, clients, and value proposition. We captured their requirements and expectations around:
- Tiering and categorization of all business applications
- Application performance and availability
- Disaster Recovery and Business Continuity
- Geographic diversity
We reviewed the IT strategic plan to develop an understanding of the overall IT roadmap for the next 3 to 5 years. Our technical team engaged with the client’s IT resources to document the existing Data Center environment including a complete inventory of all server, storage, and network infrastructure, applications, telephony, telecommunications services, enterprise management tools, resources, and workstreams. We reviewed the RPO and RTO parameters for all applications and having thoroughly analyzed the business requirements and compared those to the existing data center environment, it became apparent that the current environment could not meet the needs of the business, even with significant infrastructure upgrades and improvements.
We develped a global Data Center strategy that identified:
- Outsourcing opportunities, Co-Location, Cloud and Managed Services
- Locations for Primary and DR data centers
- Preferred Uptime Institutute Tier Level for facilities
- Size, power and cooling requirements
- Connectivity diversity and bandwidth requirements
- Growth and scalability
- SLAs and service offerings
We developed a comprehensive budget that captured:
- Operating costs over 7 to 10 years
- Capital equipment costs for seeding servers, storage and network components
- One-time and recurring charges for WAN connectivity
- Assest swap and temporary licences charges
- Physical move costs
- Professional services
- Contractor resources
The Cavan group presented the Strategy & Budget to the Board of Directors for review and consideration. The project was approved and funded for immediate implementation. The Cavan Group has been retained to manage the entire planning, seeding and migration process through completion.